I was travelling with the train company Veolia the other day. The competition on some of the Swedish railways has just been set free and Veolia is one of the first to take a chance on that new market. What a positive surprise! The train was full, I didn´t have a ticket and got to sit in the restaurant-wagon. It had a panoramawindow, so I could see the flocks of birds flying over the train. They were playing happy summer-music on a soft volume. The service was nice and people were vacation-relaxed. I could work a bit, drink some tea and chat to other travellers.
Best of all - the nice conductor couldn´t make her ticketmachine work, so she gave me the trip for free! No invoice, no trouble. Just a nice gift as a perfect way of marketing the company.
So I say - way to go Veolia!
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